Essentials & Upgrades
Early Check-In
Guaranteed room access from 12 PM · Complimentary welcome tea on arrival · Luggage storage if room unavailable · Confirmed 24 hours prior to arrival · Applies only to same-day bookings
Late Check-Out
Extended access until 2:00 PM · Complimentary newspaper & mineral water · Must be confirmed by 10:00 AM on check-out day · Subject to same-day occupancy constraints · No additional housekeeping disruption
Taxi to Shimla Bus Stand
Fixed fare—no meter surprises · AC sedan or SUV (based on group size) · Driver assists with luggage loading · Real-time ETA & vehicle tracking via WhatsApp · Available 24/7 with 2-hour advance notice
Laundry Service
Eco-friendly, hypoallergenic detergent · 24-hour standard turnaround · Express option (12 hrs) for ₹280/kg · Delicate wool/cashmere care with herb rinse · Max 5 kg per request (for quality control) · Pick-up & delivery to your room
Room Heater & Extra Blankets
Ceramic heater with auto-shutoff & remote · Two extra wool-blend blankets (local cooperative made) · Pre-set in room before 2 PM check-in · Safe for all room types including attics · Available year-round (not seasonal-only)
Packed Lunch for Excursions
Thermal-insulated picnic bag (keeps food cold/hot for 6 hrs) · Reusable bamboo cutlery & cloth napkin · Buckwheat wraps with local cheese & mint chutney · Apple-chutney quinoa salad (gluten-free) · Ginger-spiced trail mix with Kinnauri walnuts · Compostable, zero-plastic packaging
Celebrations & Surprises
Birthday or Anniversary Cake
Kullu apple crumble cake with cinnamon buttercream · Solan strawberry-vanilla sponge with honey ganache · Dark chocolate & Kinnauri walnut cake with sea salt · Edible alpine flowers (gentian, edelweiss) garnish · Complimentary candlelight setup & background music · Personalized handwritten note from the GM
Bonfire Evening
Smokeless bio-ethanol fire pit (eco-safe) · Hand-spun wool throws from Chamba weavers · Spiced rum toddy or ginger-honey mocktail · Local folklore storytelling (Pahari dialect with English translation) · Stargazing guidebook & constellation map · Private terrace seating for up to 4 guests