Essentials & Upgrades

Early Check-In
Guaranteed access from 12:00 PM · Priority luggage handling & room readiness alert · Welcome beverage served in-room · Pre-arrival temperature & lighting preset · Digital key activated 30 mins prior

Late Check-Out
Extended access until 2:00 PM · Continued spa lounge & terrace access · Complimentary late-morning refreshments · Baggage storage with tracking tag · Express checkout via QR code

Taxi to Shimla Bus Stand
Pre-booked & verified driver with ID badge · Real-time traffic monitoring & ETA alerts · Luggage loading/unloading assistance · Sanitized vehicle with charging ports & water · Receipt with GSTIN & digital payment option

Laundry Service
Eco-certified detergent & mineral water rinse · Express 4-hour turnaround (₹220/kg) · Delicate fabric protocol for wool/cashmere/silk · Digital garment tagging & tracking · Folded & packed in reusable cotton drawstring bags

Room Heater & Extra Blankets
Certified ceramic heater with auto-shutoff · Three Chamba-woven wool-blend blankets · Pre-arrival room warming (set to 22°C) · Blankets laundered with lavender-infused soap · Heater removed automatically on check-out
FreeDoctor on Call
24/7 teleconsultation with verified doctors · Altitude medicine specialist on standby · Prescription delivery within 45 mins · Ambulance dispatch coordination (charges apply) · Multilingual interpreter support available
Celebrations & Surprises

Birthday/Anniversary Cake
Apple-Saffron Crumb Cake (gluten-free option) · Wild Berry & Juniper Mousse Cake · Dark Chocolate & Roasted Walnut Ganache · House-made vanilla bean ice cream pairing · Handwritten greeting card on lokta paper · Candle-lighting ceremony on Sky Terrace

Bonfire Evening
Private bonfire with sustainably sourced pine logs · Hand-spun wool blankets dyed with natural indigo · Seasonal mountain snacks (roasted chestnuts, jaggery nuts) · Constellation storytelling by local folklorist · Hot spiced cider with organic ginger & cinnamon · Take-home fire-starting kit with flint & tinder

Tea/Coffee Station in Room
Three single-origin Himachali teas (organic certified) · Araku Valley Arabica beans, roasted weekly · Raw honey from Kullu valley apiaries · Hand-thrown ceramic mugs with cedar-wood lids · Altitude-adjusted brewing guide & timer · Refills offered morning & evening
Something Else?
Custom Request
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